Growing Use of AI Across Indian Enterprises
A recent report by EY-CII states that Indian companies have moved beyond testing artificial intelligence to deploying it in actual business processes. It also says that 47% of companies now run multiple generative AI systems in production. The report, titled The AI Idea of India: Outlook 2026, has insights from representatives of 200 organizations, including public sector units, start-ups, Global Capability Centers, and Indian divisions of multinational firms. Their senior leaders and C-suite executives also shared their views.
Key Findings on AI Adoption and Investment
Most companies continue to limit their budgets for AI and machine learning. Over 95% of the organizations keep spending on AI-ML below 20% of their total IT budget. Simultaneously, Indian organizations keep on expanding practical AI usage.
Key Insights:
- 47% of organizations have multiple deployments of generative AI.
- 23% remain in the testing stage.
- 76% of leaders say that Generative AI already creates measurable business impact.
- 63% believe they are ready to use AI more effectively.
- 91% of the decision-makers believe that rapid deployment is the most crucial factor in deciding to build or buy an AI solution.
- Focus Areas over the Next 12 Months
Organizations have plans to direct their efforts toward:
- Investment activities (63%)
- Customer service (54%)
- Marketing: 33%
- Optimism Despite Limited Budgets
Although confidence in AI continues to increase, investments remain low. Over 95% of companies still spend less than one-fifth of their IT budgets on AI. Only 4% have crossed that spending level. This trend shows that organizations recognize AI's potential but stay cautious when it comes to large-scale investments.
Tags Cloud
