Random Packages Show Up Without Having Been Ordered
A San Jose, California, woman opened a package from Amazon one day without having ordered it. She initially thought it was a mistake during delivery. However, days turned into weeks, and more packages arrived—then hundreds. The boxes were piling up on her front porch, taking up so much room that she could no longer park her vehicle there.
Return Packages Delivered to Incorrect Address
Her name is Kay. She initially got the first Amazon box some year ago. She left it alone, assuming it was not hers. But packages just like it continued to arrive. Eventually, her front porch was covered with stacks of Amazon boxes, closing off her steps and porch.
Chinese Firm Registered Her Address
These packages were from a Chinese firm called Liasandedian. The company produces car seat covers for sale. These products had been returned by the customers due to their poor quality. The firm made Kay's address the return point for these returns.
Repeated Complaints to Amazon
Kay complained to Amazon six times. They promised each time that the deliveries would cease. The boxes, however, kept coming. She refused many of them. However, many others were delivered anyway. Amazon at one point offered her $100 to donate or discard the boxes. Kay refused.
Amazon Takes Action After Media Coverage
When media sources reported her plight, Amazon responded. A crew came to Kay's home on a Wednesday and removed all the boxes. They also assured her that no packages would be shipped there again.
Ghost Sellers and Address Requirements
In the U.S., international sellers must provide a valid address for product returns. Liasandedian is not directly listed on Amazon. Instead, it uses third-party vendors to sell its products. These types of sellers, often called “ghost sellers,” are hard to trace and manage.
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